1. Scope of this policy

This privacy policy describes how "Vast Love" collects, uses, consults or otherwise processes an individual's Personal Data. For the purposes of this policy, "Vast Love" refers to the sole proprietor private practice of Anna Dow, LMFT #106116, email address ([email protected]). 

We are committed to protecting the privacy of our users and customers. This Privacy Policy is especially directed at:

•  visitors and subscribers of Vast Love courses
•  natural persons contacting us through the contact or other forms available on the websites;
•  subscribers to our newsletter(s);
•  users signing in to use our services;
•  users signing in to attend and/or watch webinars;

This Privacy Policy is intended to inform you how we gather, define, and use information that could identify you, such as your name, email address, or online identifiers or other information that you provide to us when using our websites or when relying on our services. Please take a moment to read this Privacy Policy carefully.

This policy is to be read as consistent with the Cookie Policy.

This policy includes a description of your data protection rights, including a right to object to some of the processing activities we carry out.

2. Contacting us

If you have general questions about your account or how to contact Customer Service for assistance, please send us an email at [email protected]. Please note that if you contact us to assist you, for your safety and ours we may need to authenticate your identity before fulfilling your request.

3. Collection of Information

The purpose of the Website is to create an online community of social support by spreading the power of beneficial coping skills to more people at lower costs.

As part of our effort to create this online community, we receive and store information about you such as:

a) Personal Information

Content published on course discussion groups is accessible by all visitors. However, certain Vast Love features and services may require registration. Users may register (“sign-up”) on-site. Upon signing-up, an account is created for the user (“Account”). Users who sign-up on-site are required to confirm their registration by clicking on an activation link which is sent to them via email.  All active user accounts have the capability to engage in discussions and write reviews. 

Users are required to provide part or all of the following information below, depending on the features or services they wish to access (some of which may be automatically retrieved directly from LinkedIn):

•  First and last name
•  Email address

Once you complete activation, and you will be able to create your profile (“Profile”). We assure you that we will prioritize protecting your privacy 

4. Use of Information

We use your information to enhance and personalize our services and marketing efforts, to process your registration, your orders and your payments and to communicate with you on these and other topics. For example, we use information to :

1. Resolve disputes; troubleshoot problems; help promote safe matching; collect fees owed; measure consumer interest in Services; inform you about offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; and as otherwise described to you at the time of collection. 

2. We use your e-mail to send you system e-mails about this course and about future resources that may be of interest to you. If you want to stop receiving e-mails about this course you will have to de-activate your Account. To stop receiving emails about future related resources you can unsubscribe from the mailing list from your email. 

3. We use your e-mail associated with your Account in order to send you newsletters and promotions in conjunction with your use of our Services. If you do not wish to receive newsletters you may unsubscribe by clicking the unsubscription link in the newsletter e-mail.